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HEALTHCARE SOLUTIONS

We offer a variety of solutions to improve and meet your practices' needs. 

Is your staff overwhelmed with calls and voicemails and your patients cant reach your  office for questions? Are you losing calls and patients due to poor administrative services? 

We can assist by providing  multilingual contact center services through a hybrid of voice and web options for a variety of services such as:  appointment setting, authorizations, reminders and other high volume calls services.

Find you do not have enough time to keep up relationships with your referral sources and get their valuable feedback?  We are here to help!  Let us be the voice of the patient!

  • GEM provides referral sources, Community physicians relations management and liaison services.

  • Patient Experience assessment, survey set up and corrective action plans

Looking for the next perfect addition to your team? Expedite the hiring process with our team of professionals dedicated to finding the best fit.

GEM offers provider recruitment, pre-screening and relocation assistance. Learn more about our relocation and property management services here. 

GEM can lead your creation and monthly financial accountability meetings. 

Work smarter, not harder! We can help!

  • Business process assessment and improvement 

  • Operations Evaluation and Optimization 

  • External billing services assessment 

  • Revenue cycle and charge capture optimization strategies 

Have you though of making changes and cant find the time to lead them? Let GEM be the extension of your practice.

  • Project Leadership to represent your practice during systems implementations, relocations, new processes

  • Employee handbook manual development.

  • Vendor and employment contracts review and performance evaluation.

  • Mergers and Acquisitions integration and preparation.

  • Policies and operations manuals Development and implementation.

  • Personnel assessment and evaluation process development. Job descriptions development.

Ready to take your practice to the next level? 

Request Quote
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